TenantCoach – your personal guide throughout the entire renovation process while a building is occupied

Renovations carried out while a building is occupied are complex and come with a number of challenges: noise, dust, restricted privacy and organizational hurdles affect all parties involved. Without targeted support, conflicts, delays and additional costs can quickly arise. Livit identifies projects with a higher support requirement early on and deliberately uses TenantCoach to provide additional support. This ensures transparency, trust and smooth processes - before, during and after the renovation.

Our TenantCoach accompanies you throughout the entire renovation process - with transparency, trust and a focus on solutions.

Before the renovation

  • Preparation work including analyses and site visits
  • Providing personal information to tenants
  • Clarifying interfaces and addressing individual needs

During the renovation

  • A central point of contact for both property owners and tenants
  • Coordinating between stakeholders in the project
  • Continuous and needs-based support for tenants

After the renovation

  • Accompanying the final inspection and key handover
  • Supporting tenants with defect reports
  • A central point of contact for any questions tenants may have

More transparency and satisfied tenants

With the TenantCoach, Livit offers specialized and close support for renovation projects while a building is occupied. The personal support is provided by experienced professionals with a high level of social and organizational competence, who act with empathy and sensitivity. They understand the different needs of tenants and property owners and develop solutions that are sustainable for both parties. Whether it is about clarifying uncertainties, providing support during the construction phase or answering questions after the renovation, the TenantCoach ensures needs-based and personal support on site, acts as a mediator, provides reassurance and builds trust.

With the Livit TenantCoach, we offer you a personal solution for successfully supporting your tenants during renovation projects while a building is occupied and all parties benefit.

  • Needs-based support on site
  • Coordinating between stakeholders in the project
  • Conflict prevention through transparent and targeted communication 
  • Contribution to timely and professional project management
  • Satisfied tenants and fewer complaints 
  • Strengthening trust & reputation

Contact us and use the TenantCoach for your renovation projects. 

We are happy to take the time to answer your questions, address your concerns and meet your individual needs.

Matthias Brauchli Head of Letting Management +41 58 360 35 22 matthias.brauchli@livit.ch