Would you like to report damage? 

Reports sent via the contact form are automatically assigned in our system and are then processed even if your contact person is currently unavailable. 

 

This is the quickest way to report damage:

 

At what address is the damage located?
What are your contact details?

Use the online form to report damage or defects in your rental property. We will arrange for the caretaker or a tradesperson to undertake a repair or install a replacement as quickly as possible. 

We deal with the following types of damage and similar situations:

  • Broken household appliances (fridge, hob, oven, dishwasher, washing machine etc.)
  • Plumbing issues (no hot water, water damage etc.)
  • Damage to floors or walls (damage to parquet, dents etc.)

If resolving the issue would be classed as a minor repair, please handle it yourself. There is no need to report the damage to us.