How we act
Respectfully and responsibly
Partnership and communication on an equal footing are important for us. We support our clients and their values in a committed and responsible manner. We do not limit ourselves to what is necessary but aim to create added value
beyond this – for our clients, employees and all other stakeholders.
The basis for this comprises superior process management thanks to which we are able to guarantee the quality of our services and maintain and enhance the assets of our clients. We are continuously developing our products and services with the aim of achieving quality leadership. We think innovatively and act efficiently: We create added value through improved performance.
We keep on it
We provide professional services and keep our level of knowledge always up-to-date. We achieve high quality by promoting training and continuing education.
We recognize the latest market trends and customer needs early and work with enthusiasm to ensure our customers’ success. Your judgment is the benchmark for our work.
We maintain a constructive dialog based on partnership and inform directly, openly and clearly. Respect and esteem guide our actions.
Through our work we create a sustainable added value for the benefit of our customers. Achieving results is the basis that determines our conduct.
Vision and strategy
Strategy and vision: focus on the goal
We constantly have our vision in mind. It guides us in everything we do. It determines our strategy which is to concentrate on our core business – property management, property-related fiduciary services and lettings management. We wish to be and remain specialists. We therefore ensure that our employees are always among the best in the industry as it is only thanks to them that we can be successful for our clients.
- Livit is a service provider for all property management and related, complementary services throughout a property's lifecycle. It arranges the services of estate agency, estimates/expert opinions and consultancy.
- Livit provides a quality of service that meets customers' high expectations.
- Livit stands out from the competition through its customer service and advice.
- Livit strives for sustainable profitability.
- Livit makes targeted investment in employees, processes and systems.
- Livit is the preferred partner for property owners and their tenants throughout Switzerland. Customer needs determine our actions.
- Livit is distinguished by innovation, comprehensive quality and direct customer relationships.
- Livit operates digitally.
- Livit is an attractive employer. We promote employee and management development. With the commitment of our employees, we create trust in our services. Their expertise is our success.
We set the tone
To ensure the all-round satisfaction of our clients, employees and partners, we set standards in our industry.
We are fully committed to providing a consistently high level of service on a daily basis and not only to meeting but to exceeding client expectations.
We understand the expectations and needs of our clients because we inquire about them and are conscious of our fiduciary responsibility.
We provide our clients with comprehensive advice on property-related matters because we possess the experience and know-how to do so.
We are committed to delivering the full range of services related to the property entrusted to us and to meeting our goal of generating optimum added value for our clients.
We continuously improve our services and customer service.
We invest in our employees because they are the ones who ensure the quality of our services.
We know our limitations and inform our clients and partners accordingly in good time.
We propose solutions to enable these limitations to be overcome in the interests of the client.
We are aware that our activities exert an impact on society and our environment. By explaining the overall picture along with the background and rationale, we foster a culture of continuous improvement, which in turn promotes quality awareness and a satisfied workforce.
We foster holistic process and quality management in order to meet our own requirements and those of our clients at all times.
365 days as CEO: 5 questions for Wolfgang Stiebellehner
Wolfgang Stiebellehner joined Livit in 2014 after having headed the property management division for eight years with responsibility for Livit’s core business. He succeeded Andreas Ingold as CEO of Livit in October 2022.
Time for a recap.
Job sharing at Livit: a job for two
Many companies continue to neglect job sharing in management roles. But two Livit team leaders, Laura and Regula, demonstrate that job sharing can also work seamlessly at management level. They have been successfully leading one of our property management teams together for four and a half years.
Our modern, affluent society affects our health in both positive and negative ways. On one hand, we have more knowledge, measurements and choices at our disposal, while on the other, a lack of exercise, our high-calorie diets and screen time pose risks to our health. Read the article to discover what W.I.R.E., an organisation devoted to researching the future, predicts for the development of ‘healthy architecture’ and the design of cities and towns.
Virtual parallel worlds
The inception of the metaverse brought with it predictions that, in the future, we would live parallel lives in completely virtual spaces. There is no doubt that the level of virtualisation will increase – the question is ‘by how much?’. As a result of this trend, housing will play an important role going forward: for instance, it will assist with maintaining social interaction.
A new job thanks to an internal move
With her technical background and an affinity for complex topics, Cristina implements business and IT projects at Livit that are of great relevance to our customers, employees and, by extension, the company. The trained computer scientist, who worked in Livit's leasing management for several years, came to her current job as a project manager through an internal job change.
‘When I’m lecturing, I’m in my element.’
Our Head of Real Estate Accounting loves pristine invoices – and his varied days as a lecturer. In this interview, discover his connection to the new CAS in Real Estate Accounting – apart from the fact that he lectures on the course – and where his passions as a teacher lie.
Interview with Dr Russell Loveridge
Livit visited the NCCR Digital Fabrication at ETH Zurich. Its Managing Director, Russell Loveridge, told us which achievements had already been reached in the digital realm and what the construction industry is going to revolutionise over the next few years.
How can we facilitate the energy transition in the real estate sector?
The energy transition will play a crucial role in the real estate sector over the next few decades. Empa’s energy research platform explores how to optimise energy management within individual buildings, across entire districts and even in cities as a whole. In this exclusive interview, the head of e-hub, Philipp Heer, reveals the current state of research and what the future holds.
A look into the future of the real estate market
What changes can we expect to see in the real estate market in the coming years? In all likelihood, we will encounter some of the innovations being researched and tested at NEST at Empa. Livit spoke to Reto Largo, Managing Director of NEST.
Off to Lausanne
Aurélie began her career at Livit as a career changer. First in lettings management, a little later she switches to her dream job - property management. Now the bilingual property manager crosses the invisible border known as "Röstigraben" and works in the Lausanne branch.