myLivit is the tenant portal. It enables you to sign your rental agreement digitally, view your contract documents and claims easily, online and at any time and allows you to check the processing status. The range of functions is constantly being expanded.

It’s quite simple: You will receive a link by e-mail when you request a viewing. If you would like to apply for the apartment, please fill in the online form. Your application will then be reviewed. If you have been accepted, you will receive an e-mail giving you access to the myLivit tenant portal. This will then contain your contract documents. Once you have checked the details of the contract, you can «sign» digitally by simply swiping to the right on the appropriate bar.

The utility bill will be sent to you by post after the end of the relevant billing period.

The change of administration has no effect on your tenancy agreement, rent or deposit – these remain unchanged. The only new aspect is the management company and your contact person.

Any new rent payment details will be communicated to you in writing. The change will be made as soon as the relevant account details are available.

Commercial use of your apartment is not generally permitted at Livit. The permitted use of the respective rental property is stipulated in your rental contract.

The monthly rent is usually due at the beginning of the month and is paid in advance by the 1st of the month at the latest. The agreements in the tenancy agreement are decisive.

As a tenant, you can apply for instalment payments for your utility bill via our tenant portal myLivit. We will review incoming applications individually and then get in touch with you.

Currently, you cannot check the status of your application. After your application has been received, you will receive an automated email with viewing information and the option to contact us if you have any questions.

Yes. In myLivit, select the «Report Damage» or «General Request» button and submit your request directly in the portal. Your request will then be forwarded to the responsible team.

There are various reasons why you may receive a registered letter from Livit. Sending by registered mail ensures that important information reaches you reliably. Please accept the letter personally or pick it up at the post office as soon as possible if you have missed the delivery.