We recommend monitoring the current situation and, if possible, to increase your payments on account or build up savings. Please note that you will need to notify us in writing if you want to increase your payments on account. To do so, please use the form for increasing your ancillary cost payments and return the signed form to service@livit.ch. If you would like to increase your payments on account, we can help you estimate the anticipated increase in costs.  However, please note that the estimates provided by our advisers are not binding because it is not possible to predict how energy prices will develop in the future.

If energy prices suddenly rise, this will result in a significant increase in your ancillary costs. Additionally, rising raw material prices could also have a negative effect on a range of other services, which could also lead to an increase in the service charges for your property and cause your ancillary bills to be increased. In this regard, please bear in mind that your monthly payments on account are not based on current costs. Higher energy prices will therefore not immediately affect your payments on account and will only be evaluated when the annual bill for your actual ancillary costs is drawn up.

Once your application for a property has been approved, you will receive an email with your login details and a link to the tenant portal. You are already a tenant but don't have a myLivit account yet? Then register directly via myLivit.ch.

Watch the video on this page to learn how to save myLivit as an app on your home screen.

If you haven't yet signed your rental agreement, it will be shown to you as soon as you log in. If you have already signed it, you will unfortunately not be able to view the current version of the agreement for technical reasons. Instead, you will have been sent the new agreement(s) by email. We are working on making it possible for you to view them online very soon. Many thanks for your understanding.

We recommend using myLivit on a smartphone. The easiest way is to save the page as an app on your home screen, which will allow you to use myLivit and all of its features like an app. myLivit also works on laptops, PCs and tablets. myLivit works best when using Chrome as a browser.

Yes. Under the Swiss Code of Obligations, a rental agreement without a signature becomes valid as soon as both parties agree to it. The annex to your rental agreement contains a record of all signatures, which provides all parties with a record of the dates on which different parts of the agreement were signed.

If you have already submitted the form, a correction is no longer possible. In this case, look for the confirmation e-mail with the subject «Confirmation of receipt of your application». Reply directly to this e-mail and inform us of your changes.

You can view the rental agreement on our tenant portal myLivit, where you can agree to the provisions of the contract with the «Swipe» function and digitally sign it, which will make it legally binding.

If you have already paid a deposit, you will be able to arrange this with your contact in the property management team and, where applicable, the previous tenant. To organise this, please contact us via our tenant portal myLivit.

PS: Many properties come with detailed floor plans, which we will be happy to pass on to you.