Frequently asked questions

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We will need a copy of your residence permit or, if you don’t have one yet, a copy of your passport. If you are applying for a property through our digital application form, you will then be asked to upload the corresponding documents.

Yes. Always apply for your dream property, regardless of your circumstances. Please note the following: students only qualify for a tenancy if they are in receipt of an income or if they have a rent guarantor who is domiciled in Switzerland. Don’t hesitate to contact us for help with finding accommodation.

Tip: Have you looked into the student halls that the ETH and other universities provide for their students?

It is very important to us that you will feel at home in your new rental property, and viewing a property is the best way to get a good sense of its interior, location and surrounding area.

Every property has a dedicated caretaker who looks after the maintenance of the property’s facilities. Please observe the house rules to help in keeping the property clean and tidy for the benefit of all residents

The floors will be regularly cleaned by the caretaker. Keeping the rest of the laundry room and the machines (washing machine, tumble dryer and dehumidifier) inside it clean is the responsibility of those using it. Tenants are required to leave the room and the machines they have used in a clean state after use. If users fail to do so, we recommend speaking to and reminding them.

Contact us directly in the online advertisement via "Contact the advertiser". You will then receive an automated e-mail with viewing information and the opportunity to apply digitally for the flat and/or ask us any questions.

Contact us directly in the online advertisement via "Contact the advertiser". You will then receive an automated e-mail with viewing information and the opportunity to apply digitally for the flat and/or ask us any questions.

You can find more information and the contact form for your application on the E-mobility at home page. 

Please notify us of any damage caused by damp immediately using the contact form or by emailing service@livit.ch and include your address.

Please contact us with your request for a new laundry card using the contact form or by emailing service@livit.ch and include the address of your property.