Frequently asked questions
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Yes. Always apply for your dream property, regardless of your circumstances. Due to the fact that debt recovery can be the result of a multitude of factors, we will always review such cases with due care.
We will need a copy of your residence permit or, if you don’t have one yet, a copy of your passport. If you are applying for a property through our digital application form, you will then be asked to upload the corresponding documents.
Yes. Always apply for your dream property, regardless of your circumstances. Please note the following: students only qualify for a tenancy if they are in receipt of an income or if they have a rent guarantor who is domiciled in Switzerland. Don’t hesitate to contact us for help with finding accommodation.
Tip: Have you looked into the student halls that the ETH and other universities provide for their students?
It is very important to us that you will feel at home in your new rental property, and viewing a property is the best way to get a good sense of its interior, location and surrounding area.
Contact us directly in the online advertisement via "Contact the advertiser". You will then receive an automated e-mail with viewing information and the opportunity to apply digitally for the flat and/or ask us any questions.
Contact us directly in the online advertisement via "Contact the advertiser". You will then receive an automated e-mail with viewing information and the opportunity to apply digitally for the flat and/or ask us any questions.
You can notify us of any defects in a new-build property in writing within 14 days of moving in. If you discover any other defects or damage after this period has passed, please always report them to us immediately using the contact form or by emailing service@livit.ch and include your address.
Rent reductions granted because of a defect or damage are governed by Swiss tenancy law. Please note that such claims commence from the date the landlord becomes aware of the defect. Hence, please notify us of any defects and damage without delay using the contact form or by emailing service@livit.ch and include your address.
Damage must be reported immediately after being discovered. This applies in particular to damage caused by natural events (e.g. hail, storms), water damage, mould, etc. The best way of submitting the damage report is by using the contact form or by emailing service@livit.ch.
Please contact us using the contact form or by emailing service@livit.ch. Your repair order will then be allocated to the caretaker or appropriate supplier.