Frequently asked questions

How may we help you? Enter your search term or click on a relevant category.

Termination dates and notification periods for terminating a tenancy are defined separately for every tenancy. The dates and periods that apply to your tenancy are set out in your tenancy agreement.

Under tenancy law, you are required to grant access to your property for the purpose of viewings by prospective new tenants. We will contact you to arrange a single or multiple dates for viewings. When doing so, we will also ask for your permission to pass on your phone number and, where relevant, email address to prospective new tenants to request a viewing.

Please send us a written, signed notice of termination of tenancy within the relevant termination notice period for your rental agreement. The date that will be decisive for compliance with the notice period will be the date on which we receive the notice of termination, not the date it was posted.

All lettings are generally publicly advertised. If one of your friends or acquaintances is interested in the tenancy, you can recommend them to us as a new tenant. We will then review their application as usual.

Yes, it is possible to terminate your tenancy outside the agreed notice periods if you are able to find an acceptable and solvent new tenant and the new rental agreement has been signed by both parties (Livit and new tenant).

myLivit is the tenant portal. It enables you to sign your rental agreement digitally, view your contract documents and claims easily, online and at any time and allows you to check the processing status. The range of functions is constantly being expanded.

Once you have been accepted for an apartment, you will receive an e-mail with your login details and a link to the portal. After registering, you can log in via mylivit.ch.

Please note: Not all Livit properties have been released for the tenant portal yet.

It’s quite simple: You will receive a link by e-mail when you request a viewing. If you would like to apply for the apartment, please fill in the online form. Your application will then be reviewed. If you have been accepted, you will receive an e-mail giving you access to the myLivit tenant portal. This will then contain your contract documents. Once you have checked the details of the contract, you can "sign" digitally by simply swiping to the right on the appropriate bar.

Yes. Under the Swiss Code of Obligations, a rental agreement without a signature becomes valid as soon as both parties agree to it. The annex to your rental agreement contains a record of all signatures, which provides all parties with a record of the dates on which different parts of the agreement were signed.

We recommend using myLivit on a smartphone. The easiest way is to save the page as an app on your home screen, which will allow you to use myLivit and all of its features like an app. myLivit also works on laptops, PCs and tablets. myLivit works best when using Chrome as a browser.