Need to adjust the reference interest rate? Contact us as a tenant with any queries via our tenant portal myLivit.

Frequently asked questions


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Termination dates and notification periods for terminating a tenancy are defined separately for every tenancy. The dates and periods that apply to your tenancy are set out in your tenancy agreement.

Under tenancy law, you are required to grant access to your property for the purpose of viewings by prospective new tenants. We will contact you to arrange a single or multiple dates for viewings. When doing so, we will also ask for your permission to pass on your phone number and, where relevant, email address to prospective new tenants to request a viewing.

Please send us a written, signed notice of termination of tenancy within the relevant termination notice period for your rental agreement. The date that will be decisive for compliance with the notice period will be the date on which we receive the notice of termination, not the date it was posted.

All lettings are generally publicly advertised. If one of your friends or acquaintances is interested in the tenancy, you can recommend them to us as a new tenant. We will then review their application as usual.

Yes, it is possible to terminate your tenancy outside the agreed notice periods if you are able to find an acceptable and solvent new tenant and the new rental agreement has been signed by both parties (Livit and new tenant).

An adjustment can only be made based on a change in the reference interest rate if the interest rate of the tenancy agreement or the latest rent adjustment is lower than the currently applicable rate. An adjustment can be made for inflation or cost increases irrespective of the reference interest rate.

Inflation is determined using the National Consumer Price Index. The starting point is the index indicated in the tenancy agreement or as known at the time of the last rent adjustment. This is then compared to the new index.

In the event of an increase, we will inform you by post about the rent adjustment. You will receive the new payment details in good time before the increase becomes valid. 

Cost increases include any increases to costs for the operation, maintenance and management of the rental property. In practice, flat rates are used.

No, it can vary due to the basis for calculation.