The operational property management business is managed and controlled on the basis of key reporting figures

Livit is defining an ultra-modern process landscape with accurately defined service processes that regulate workflows step-by-step according to best practice, thereby guaranteeing consistent quality. 

E-newsletters, social media campaigns, SEA/SEO and microsites aid communication with property owners and tenants 

Property and tenant documents are being digitalised, as is incoming mail, in collaboration with a scan centre.  

Livit is replacing its analogue telephone system with a digital managed communication and collaboration platform.

Dashboards such as vacancy reporting, advert check, ancillary costs process and property analysis assist property managers in their daily work and form the basis for consistently high quality. 

Livit is introducing qualified electronic signatures to eliminate media breaks

Rigorous implementation and monitoring of compliance e-learning modules

The structuring and pooling of tenant communications enables swift processing of enquiries and optimises availability. 

Rapid processing of tenant feedback via various online channels is assured.