Frequently asked questions

If a property is still occupied, the viewings will be arranged with the previous tenants, which means it may also be possible to arrange them for weekends. However, if a property is empty, we are only able to offer viewings on weekdays.

Properties always have to be returned to their original condition before being handed back. Any holes in the walls have to be professionally filled when you are moving out. As soon as the new tenants have been selected, you can discuss with them whether they would like the walls to be repainted in the original colour. If so, the walls have to be professionally repainted.

Yes, definitely! When moving to a new district, you have to notify your current local authority that you are moving out of the district. You can de-register from your local authority at your local residents registration office. The same applies for registering at your new local residents registration office. You will have 14 days to de-register and register. Please contact your local authority for information on the documents you will need to de-register and register.

By the way: you will still have to register your new address at your local residents registration office even if you are not moving to a different district.

The costs involved differ from case to case. Once a property has been handed back, it will be checked against the moving-in report. If there are any broken parts or appliances, the cost for replacing them may be deducted from your deposit if they fall under the minor repairs tenants are required to perform themselves. You may also be charged for any reductions in value.

We recommend getting a parking permit for public parking spaces. However, depending on the region, it may also be possible to apply for parking permits and for parking spaces to be blocked on your moving-in day at your local authority or cantonal police station. By the way: most removals companies will take care of arranging parking spaces or getting parking permits for areas where parking is not normally allowed.

Thanks to the fact that we digitally screen applications, it generally takes less than a working week for us to issue a notice of acceptance or rejection. However, please note that this process can also take longer on occasion.

As a tenant, you must always notify us of any additional people moving into your property. If you are intending to set up a house share, you should let us know the number of additional people you are planning to share with (if known) when you are applying for the property. If a single person moves in with you during your tenancy, please notify the relevant property manager immediately.

There is no general rule about the frequency at which walls need to be painted. Please get in touch with the relevant property manager for more information. They will be happy to provide information about the rules for painting walls depending on initial state, wear and any different colours they may have been painted.

We recommend getting a parking permit for public parking spaces. However, depending on the region, it may also be possible to apply for parking permits and for parking spaces to be blocked on your moving-in day at your local authority or cantonal police station. By the way: most removals companies will take care of arranging parking spaces or getting parking permits for areas where parking is not normally allowed.

We do not currently offer waiting lists, however we would be happy for you to regularly check the properties we have available and hope you’ll find your dream property very soon.