Frequently asked questions

If you have already submitted the form, a correction is no longer possible. In this case, look for the confirmation e-mail with the subject "Confirmation of receipt of your application". Reply directly to this e-mail and inform us of your changes.

We have not yet been able to add all tenants to myLivit. You will be sent an email with your login details as soon as you have been added to the tenant portal. You can then use them to register on myLivit and start using its features.

Once your application for a property has been approved, you will receive an email with your login details and a link to the tenant portal. However, please note that we have not yet added all tenants to myLivit, so you may not yet be able to access myLivit at the moment.

Watch the video (currently in German only) and learn how to save mylivit.ch as an app on your home screen. 

The deposit must be paid in full at least one week before the lease commences.

Livit recommends Firstcaution’s products to its tenants: this company offers both rental deposit insurance and the option of storing the deposit in a bank account. Livit will also accept the submission of a surety certificate. Please note that keys cannot be collected if the deposit has not been made. The tenant is responsible for transferring the deposit on time.