Frequently asked questions

Properties always have to be returned to their original condition before being handed back. Any holes in the walls have to be professionally filled when you are moving out. As soon as the new tenants have been selected, you can discuss with them whether they would like the walls to be repainted in the original colour. If so, the walls have to be professionally repainted.

Yes, definitely! When moving to a new district, you have to notify your current local authority that you are moving out of the district. You can de-register from your local authority at your local residents registration office. The same applies for registering at your new local residents registration office. You will have 14 days to de-register and register. Please contact your local authority for information on the documents you will need to de-register and register.

By the way: you will still have to register your new address at your local residents registration office even if you are not moving to a different district.

The costs involved differ from case to case. Once a property has been handed back, it will be checked against the moving-in report. If there are any broken parts or appliances, the cost for replacing them may be deducted from your deposit if they fall under the minor repairs tenants are required to perform themselves. You may also be charged for any reductions in value.

We recommend getting a parking permit for public parking spaces. However, depending on the region, it may also be possible to apply for parking permits and for parking spaces to be blocked on your moving-in day at your local authority or cantonal police station. By the way: most removals companies will take care of arranging parking spaces or getting parking permits for areas where parking is not normally allowed.

myLivit is the tenant portal. It enables you to sign your rental agreement digitally, view your contract documents and claims easily, online and at any time and allows you to check the processing status. The range of functions is constantly being expanded.

Once you have been accepted for an apartment, you will receive an e-mail with your login details and a link to the portal. After registering, you can log in via mylivit.ch.

Please note: Not all Livit properties have been released for the tenant portal yet.

It’s quite simple: You will receive a link by e-mail when you request a viewing. If you would like to apply for the apartment, please fill in the online form. Your application will then be reviewed. If you have been accepted, you will receive an e-mail giving you access to the myLivit tenant portal. This will then contain your contract documents. Once you have checked the details of the contract, you can "sign" digitally by simply swiping to the right on the appropriate bar.

Yes. Under the Swiss Code of Obligations, a rental agreement without a signature becomes valid as soon as both parties agree to it. The annex to your rental agreement contains a record of all signatures, which provides all parties with a record of the dates on which different parts of the agreement were signed.

We recommend using myLivit on a smartphone. The easiest way is to save the page as an app on your home screen, which will allow you to use myLivit and all of its features like an app. myLivit also works on laptops, PCs and tablets. myLivit works best when using Chrome as a browser.

If you haven't yet signed your rental agreement, it will be shown to you as soon as you log in. If you have already signed it, you will unfortunately not be able to view the current version of the agreement for technical reasons. Instead, you will have been sent the new agreement(s) by email. We are working on making it possible for you to view them online very soon. Many thanks for your understanding.