Frequently asked questions

Termination dates and notification periods for terminating a tenancy are defined separately for every tenancy. The dates and periods that apply to your tenancy are set out in your tenancy agreement.

Under tenancy law, you are required to grant access to your property for the purpose of viewings by prospective new tenants. We will contact you to arrange a single or multiple dates for viewings. When doing so, we will also ask for your permission to pass on your phone number and, where relevant, email address to prospective new tenants to request a viewing.

Please send us a written, signed notice of termination of tenancy within the relevant termination notice period for your rental agreement. The date that will be decisive for compliance with the notice period will be the date on which we receive the notice of termination, not the date it was posted.

All lettings are generally publicly advertised. If one of your friends or acquaintances is interested in the tenancy, you can recommend them to us as a new tenant. We will then review their application as usual.

Yes, it is possible to terminate your tenancy outside the agreed notice periods if you are able to find an acceptable and solvent new tenant and the new rental agreement has been signed by both parties (Livit and new tenant).

Replacing an older household appliance (oven, refrigerator, dishwasher, washing machine etc.) may initially appear the right solution for energy consumption. However, when the resources required to manufacture the appliances are taken into account, replacing an appliance that is still functional is usually not worthwhile. 

If a household appliance breaks down, we weigh up whether repairs make sense in the long term or if replacing the appliance is more appropriate. The nature of the defect, environmental and economic factors and the cost of purchasing a new appliance are taken into account in making this decision.  

Incidentally, you’ll find useful energy-saving tips on our website. After all, you can also save energy with appliances that are a little older. 

In principle, it is possible to connect a plug-in solar panel system inside a balcony (on the wall or inside the railings). The building envelope must not be damaged in the process. 

We are happy to clarify with owners whether and under which conditions a plug-in solar panel system is desired or permitted on the outside of balconies on the property, and get back to you.

With regard to plug-in solar panel systems, please always note the following: As a tenant, you yourself are responsible and liable for the system's installation, correct operation, maintenance, dismantling and any reconstruction of its original condition. You are also fully responsible for additional costs incurred by the plug-in solar panel system.

Due to rising energy prices, we are expecting a significant increase in ancillary costs. A conclusive estimate of anticipated ancillary costs is not currently possible as price trends for gas and oil remain volatile. 

Please note that your monthly payment on account is not based on current costs. Higher energy prices therefore do not impact your payments on account, and only affect the annual billing of actual ancillary costs.

We are monitoring current developments with regard to energy supply and evaluating various energy-saving options. These may be established depending on the location and condition of the specific property and in consultation with the owners. No specific decisions have yet been made in this regard at present. 

In general, living costs consist of rent, ancillary costs (heating, hot water, property maintenance etc.) and private living costs (private electricity, Internet etc.). Energy costs are not part of the monthly rent, but are billed as part of the ancillary costs, i.e. energy price rises are reflected in your bill for ancillary costs, but not in your rent. For your electricity, you have a direct contract with your local electricity provider. As private living costs, these are separate from your rent and ancillary costs. 

We recommend monitoring the current situation and increasing your payments on account or building up reserves where possible. Should you wish to increase your payments on account, this is possible in principle. We are happy to help you estimate the anticipated additional cost. We have provided information on this which is being updated accordingly in light of the current situation.