Frequently asked questions

The deposit must be paid in full at least one week before the lease commences.

Livit recommends Firstcaution’s products to its tenants: this company offers both rental deposit insurance and the option of storing the deposit in a bank account. Livit will also accept the submission of a surety certificate. Please note that keys cannot be collected if the deposit has not been made. The tenant is responsible for transferring the deposit on time.

An adjustment can only be made based on a change in the reference interest rate if the interest rate of the tenancy agreement or the latest rent adjustment is lower than the currently applicable rate. An adjustment can be made for inflation or cost increases irrespective of the reference interest rate.

In the event of an increase, we will inform you by post about the rent adjustment. You will receive the new payment details in good time before the increase becomes valid.